Initial assessment vs follow-up services
Each service has its own duration — set a longer slot for a first visit, a shorter one for a follow-up.
The all-in-one booking platform for physical therapy
Physiotherapy booking software with assessments and follow-ups
Initial assessments and follow-ups as separate services, per-physio diaries, customer notes between visits and cards saved on file at booking.
No charge for 7 days. Cancel any time.
Velixa is physiotherapy booking software for clinics and solo practitioners. Set up initial assessments and follow-ups as separate services with their own durations, give each physio their own bookable diary, and keep notes against every customer card.
Online booking
Let patients book themselves, day or night
Stop running your clinic from a phone-line. Velixa puts every diary online so patients pick the slot, the staff member and the visit they want — without a call back.
- Real-time availability on every device
- Per-staff bookable diaries with breaks and time off
- Hosted booking page plus an embeddable widget
Payments
Card secured before they walk in
Every booking saves a card on file via Stripe — no charge at reservation. After an initial assessment, charge the stored card with one tap. Money lands in a Stripe account in your name, never ours. If a patient cancels late or doesn't show, apply a fee to their saved card under your cancellation policy.
- Card saved on file — no charge until after the appointment
- Late-cancel and no-show fees charged to the stored card
- Payouts to a Stripe account in your name
Repeat revenue
Sell more than just appointments
Most clinics leave money on the table by only selling time. Velixa adds packages, memberships, gift cards and loyalty stamps — all on the same booking page, all in the same dashboard.
- Pre-paid service packages
- Recurring memberships via Stripe
- Branded gift cards and loyalty stamps
Mobile
Run your clinic from your phone
Velixa Merchant on iOS and Android keeps your live diary, payments and patient list in your pocket. Reschedule, message a patient or take a card without going near the front desk.
- Live diary that syncs across the team
- Tap-to-call and tap-to-text the next patient
- Push notifications for every new booking
Everything you need for physical therapy
One platform, no add-ons — every feature you actually use.
Per-physio bookable diaries
Each physio has their own bookable hours, breaks and time off — patients see real availability.
Customer notes between visits
Free-text notes per customer card so the next visit picks up where the last one ended.
Card-secured bookings
Every booking saves a card on file via Stripe — charge after the visit or apply a no-show fee with one tap. Payouts go to a Stripe account in your name.
Email reminders + optional SMS
Automatic email reminder before every visit so patients turn up on time. Top up SMS credits when you want text nudges too.
GDPR-aware data retention
Soft-deleted customers and bookings are auto-purged after a window you set, keeping records lean and compliant.
Frequently asked questions
Real answers about how Velixa works for physical therapy.
Can I have different durations for first vs follow-up visits?
Yes — set up "Initial Assessment" and "Follow-up" as separate services, each with its own duration and buffer.
Can each physio have their own diary?
Yes. Every physio has their own bookable hours, breaks and time off, and the booking page only shows real availability.
Can I keep notes on each patient?
Yes — every customer card has a notes area for treatment notes between visits, and access is restricted to your team via role-based permissions.
Is there a free trial?
Yes — every Velixa account starts with a 7-day free trial of every feature. We collect your card at signup so the trial rolls automatically into your subscription, but no payment is taken for 7 days and you can cancel any time before then.
Do you charge per booking?
No. Velixa is a flat monthly subscription — take as many bookings as your diary will hold without paying any per-booking commission.
Will my clients get reminders?
Yes — every account sends an automatic email reminder roughly 24 hours before each appointment, included at no extra cost. SMS reminders are an optional pay-as-you-go add-on: top up credits in your dashboard whenever you want text-message nudges as well.
Ready to run your clinic on Velixa?
Take bookings 24/7, cut no-shows with card-secured bookings and reminders, and sell more than just appointments — all from one platform.
No charge for 7 days. Cancel any time.
- Built for physical therapy
- 7-day free trial
- No contract · cancel anytime
- Stripe payouts in your name
Velixa works for every appointment-based business
See how teams in other sectors run their day with Velixa.